Privacy Policy

PRIVACY POLICY

1. Data Controller
   Controller / Responsible Party: Clara Sánchez (Mindspark)
   Domain: mindspark.es
   Contact: info@mindspark.es | +1 (505) 520-0276
   Postal Address: 1209 Mountain Road PL NE STE R, Albuquerque, NM 87110

Mindspark is committed to the protection of personal data and processes information in accordance with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD). This policy may be updated; we recommend that you review it periodically.

2. Data We Process and How We Obtain It
   We may collect and process the following types of data when you use mindspark.es, call us, or contact us by email:

• Identification and contact details: name, phone number, email address, company, website/URL or social profile.

• Business / project information: needs, goals, estimated budget, and messages you submit through forms.

• Browsing data: IP address, cookie identifiers, pages visited, time spent on pages, traffic source (see our Cookie Policy).

• Communications: replies to emails, newsletters, surveys, or similar interactions.

This data is either provided directly by you (via forms, phone calls, or email) or is generated automatically through your browsing activity (cookies/analytics).

3. Purposes of Processing and Legal Basis
   We process your data for the following purposes:

• Handling enquiries and requests for quotes, preparing proposals, and maintaining commercial contact.
Legal basis: performance of pre-contractual steps and consent (Art. 6.1.b and 6.1.a GDPR).

• Providing services and customer support (campaign setup, reporting, invoicing where applicable).
Legal basis: performance of a contract (Art. 6.1.b GDPR).

• Sending marketing communications about related services, marketing content, or events (only if you consent, or where there is a prior commercial relationship under Art. 21 of the Spanish Information Society Services Act – LSSI).
Legal basis: consent or legitimate interest (Art. 6.1.a and 6.1.f GDPR). You can unsubscribe at any time.

• Security, fraud prevention, and web analytics to improve user experience and site performance.
Legal basis: legitimate interest (Art. 6.1.f GDPR).

4. Disclosure of Data and Processors
   • Partner professionals / collaborators: if your request requires the involvement of a specific professional, we may share your contact details and the content of your request with that professional solely so they can respond to you, prepare a proposal and, if applicable, provide the service.

• Technology providers (hosting, analytics, emailing, contact forms): these parties act as data processors and are contractually required to comply with GDPR.

• Legal obligations: we may share data with public authorities, courts, or law enforcement if legally required to do so.

We do not sell personal data.

5. International Data Transfers
   Some technology providers may be located outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place (e.g. European Commission Standard Contractual Clauses or other valid transfer mechanisms) and that equivalent security measures are applied.

6. Data Retention Periods
   • Enquiries and quote requests: up to 12 months from the last interaction or for the duration of the commercial relationship.
   • Contractual / billing data: retained for the legally required period (typically 5–6 years for tax and accounting purposes).
   • Marketing data: until you withdraw your consent or unsubscribe.
   • Cookies: according to their specific lifetime (see Cookie Policy).

7. Your Rights
   You may exercise your rights of access, rectification, erasure, objection, restriction of processing, and data portability at any time, as well as withdraw consent without retroactive effect.

To exercise these rights, email us at info@mindspark.es with the subject line “Data Protection,” and include proof of identity.

If you believe your rights have not been respected, you may lodge a complaint with the Spanish Data Protection Authority (AEPD, www.aepd.es) or any other competent supervisory authority.

8. Security
   We apply technical and organisational measures to protect the confidentiality, integrity, and availability of your data, and to prevent unauthorised access, loss, or alteration. However, no system is 100% immune to security risks.

9. Cookies and Similar Technologies
   We use technical, analytics, and (where applicable) advertising cookies to improve navigation, measure performance, and personalise content.

For more detail (types of cookies, purposes, retention periods, and how to manage or disable them), please see our Cookie Policy. You can configure your browser to block cookies; if you do so, some features of the site may no longer be available.

10. Third-Party Links
    This website may contain links to third-party sites. Mindspark does not control those sites and is not responsible for their privacy practices. You should review their privacy policies before providing any personal data.

11. Control Over Your Information
    When you fill in a form, you will be asked to confirm that you have read this Privacy Policy.
    You may request access to your data, ask us to update it, or request that we stop using it for marketing purposes at any time by emailing info@mindspark.es or by using the unsubscribe links in our communications.

Mindspark will not sell or transfer your personal data without your consent, except where required by law or where necessary to perform the requested service.

12. Changes to This Policy
    We may update this Privacy Policy to reflect legal changes or adjustments in how we process data. We will publish the updated version together with the date of the most recent revision.

Last updated: 28/10/2025
Contact for data matters:
Clara Sánchez – info@mindspark.es – +1 (505) 520-0276
1209 Mountain Road PL NE STE R, Albuquerque, NM 87110